Converting Technical Institute Co., Ltd. (hereinafter referred to as "CTI") will implement the following initiatives, giving due consideration to the appropriate management and use of personal information of customers.
1.Control of personal data
We maintain accurate and up-to-date personal information of our customers and take necessary measures to prevent unauthorized access, loss, destruction, tampering, and leaks of personal information. These measures include maintaining security systems, establishing management systems, and implementing thorough employee training. We will implement safety measures and strictly manage personal information.
2. Purpose of Use and Scope of Collection
When we receive personal information from our customers, such as their names, addresses, telephone numbers, and e-mail addresses, we will inform them of the purpose of use and contact points for inquiries in advance and collect personal information of our customers within an appropriate range.
3.Use of Personal Information
We use the personal information entrusted to us by our customers to send e-mail and materials in response to our contacts, business guides and questions.
The personal information of the customer entered on our website will only be used for the following purposes:
3-1.To process and manage orders
3-2.To process and manage payments
・Credit check at the time of payment by credit card
・Sending a payment table at the time of payment by payment at a convenience store or by postal transfer
・Introduction to the bank transfer account when making a payment by bank transfer
3-3.For the delivery and management of purchased goods and services
3-4.In order to send direct mail, catalogs, etc. for the products and services we provide
3-5.To respond to inquiries before purchasing, post-purchase service (receipt issuance, etc.)
3-6.For handling and procedures in the event of returns or replacements
3-7.For market research and other research purposes
4. Prohibition of Provision or Disclosure to Third Parties
We will not provide or disclose your personal information to any third party unless you have given consent or have a justifiable reason, such as a request for disclosure in accordance with laws and regulations.
5. Supervision of outsourcees
In order to achieve the usage objectives agreed upon by our customers, we will provide appropriate supervision when we disclose our customers' personal information to our subcontractors, such as by requiring them to strictly manage their personal information at the same level as ours, and having them implement such measures.
6. Ensuring and Improving Information Security
We continuously strive to ensure and improve information security in order to prevent the leakage, loss, or tampering of our customers' personal information.
7. Education and Awareness
We will educate and educate all executives and employees to understand the importance of protecting personal information and to properly handle the personal information of our customers.
8. Response to Disclosure and Correction of Personal Information
When a customer wishes to disclose or revise his or her own personal information, we will confirm that the customer is the customer's identity and then respond to the request within a reasonable period and range.
9. Continual review and improvement
We will comply with laws, regulations and other codes related to the protection of personal information, and will continuously review and improve our efforts to protect personal information in response to changes in the social environment.